Our Guarantee

At Swanson Natural your satisfaction is of the upmost importance to us. We dedicate ourselves to the highest level of service and strive to fulfill all expectations. If for some reason we fail to live up to any aspect of our guarantee, please contact us.


We guarantee the accuracy of your order. 

We take pride in fulfilling your order and in our shipping process.  All products are individually weighed using electronic digital scales and hand selected in order to ensure that you get the size you ordered… if not more.

We guarantee the quality of your order. 

When ordering our All Natural – Prime, Choice or Organic Beef as well as our other selections, you can be sure that you are getting exactly what you ordered.  That means your order will arrive in excellent condition and on time (according to our shipping policies). All products are graded based on USDA Certification. 

We guarantee the condition of your order. 

Your order will arrive with each item individually vacuum-sealed, being either frozen or chilled. We guarantee our packaging to be air tight and leak proof to ensure product quality.  

If you experience a problem with your order, please notify us by the next business day. 

You can count on Swanson Natural to live up to all aspects of our guarantee provided you notify us using our contact page no later than the next business day following receipt of your order. This allows for us to handle your claim as quickly and accurately as possible.

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